Please make your request for kosher meals at least 48 hours prior to arrival.
We are not able at this time to provide guests with nutritional information. However, we are happy to attempt to work within any dietary requests and may suggest some menu alternatives that may satisfy the request.
The Biltmore Hotel will use reasonable efforts to prevent the introduction of the allergen of concern into the food through close attention during our sourcing, preparation and handling processes. However, it is ultimately up to the guest to use his or her individual discretion to make an informed choice regarding whether to order any particular items. The Biltmore Hotel, contracted staff and vendors cannot guarantee that allergens may not have been introduced during another stage of the food chain process or, even inadvertently, during preparation. We do not have separate kitchens to prepare allergen-free items or separate dining areas for guests with allergies or intolerances. Guests with food allergies or intolerances are allowed to bring limited food items to the hotel. Please inform the reservations agent, restaurant or catering manager that someone in the party has a food allergy or intolerance.
Guests staying at The Biltmore Hotel who have items that need to be refrigerated should ask a reservations agent or Front Desk staff member to have a refrigerator placed in the room. There may be a charge for the use of the refrigerator. Our staff members are prohibited from storing, preparing, cooking or reheating any food brought into our hotel.
When making a hotel or dining reservation, please inform the reservation agent of the food allergy or intolerance and they will notate the food allergy or intolerance on the reservation. You can make a reservation by calling 855-311-6903 or on www.opentable.com . Guests under age 18 must have parent or guardian submitting a request or information.
If you do not have a reservation, we are happy to discuss and attempt to accommodate food allergy or intolerance requirements. Guests should ask to speak to a chef or a manager upon arrival to discuss the specific dietary need.