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18 May
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19 May

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Gift Cards

Buy a Biltmore Hotel gift card and use it for your next stay or send it online to anyone, instantly.

The Biltmore Hotel Gift Cards

Give The Gift Of Luxury

The Biltmore Gift Card is the perfect gift for everyone on your list.
Gift cards can be redeemed at every outlet including Spa and Golf. This gift card is redeemable for any services or products at the Biltmore Hotel, Coral Gables. This card is not refundable and cannot be redeemed for cash. The Biltmore Hotel will not be responsible for any lost or stolen cards.

Frequently Asked Questions on the Biltmore Hotel’s Gift Cards

Does the Biltmore gift card or e-gift card expire?

Answer: No, Gift cards in the state of Florida are not subject to expiration dates or fees by law.

How long will gift cards ordered online take to arrive?

Answer: E-gift cards are available in digital form and are generally emailed immediately or within 30 minutes of purchase. A physical gift card should arrive within seven working days, If your delivery hasn’t arrived within the above noted time, please email [email protected] mentioning your order ID and we will look into the matter.

For what amounts can I purchase any of the gift cards?

Answer: The minimum purchase for a gift card is $​50 and the maximum is $1,000. There is also a maximum of ten cards per order.

How can I pay for a gift card?

Answer: Online and mobile payments can be made by American Express, Mastercard, Visa, Discover and Diners Club International.

Can I order a gift card if I live internationally?

Answer: Yes but you must provide an USA billing address.

Can I add more money onto a gift card?

Answer: No, additional funds cannot be added onto your gift card.

Can I get my money refunded on my gift card or e-gfit card?

Answer: Biltmore Hotel gift cards are non-refundable. You should treat your gift card as cash. No change will be given, however the remaining available balance may be applied to future purchases until the gift card balance reaches $0.

Can the gift card be used for gratuities?

Answer: Yes, you can use the gift cards to tip Biltmore Hotel team members it is the same as cash.

What if my gift card is lost or stolen or damaged?

Answer: The Biltmore Hotel will not be responsible for any lost or stolen cards. Please store your gift cards in a safe place to prevent losing or damaging it. If it is damaged we would need a photo of the damaged card with the card number visible so it can be voided and the re-issued.

How do I activate my gift card?

Answer: Your ​Biltmore Hotel gift card will be activated automatically when it is issued by Biltmore Hotel. It is ready to use as soon as you receive it, by email (e-gift card) or in the mail.

Can I withdraw money from my gift card?

Answer: No. The Biltmore Hotel gift card can be used for making purchases only.

How do I know how much money is left on my gift card?

Answer: The balance can be checked at https://wwws-usa2.givex.com/cws4.0/biltmore/check-balance/

Is my information safe when I use the Biltmore Hotel website to purchase my Biltmore Hotel gift card?

Answer: Yes, your information and online credit transactions are transmitted through a secure connection using Secure Socket Layering (SSL) encryption technology. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it almost impossible for this information to be intercepted. You can identify this by looking at the URL “https” the “s” indicates you are in a secure area employing SSL. Your browser may also give you a pop-up message that you are about to enter or leave a secure area. SSL is the system that is used by all reputable e-commerce sites. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. For more information on our privacy policy visit https://www.biltmorehotel.com/privacy-policy/